Reduce admin. Elevate care
With a single, ready-to-use platform, you can communicate with patients, receive automated medical summaries, and manage tasks.
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Primary care physicians in the USA spend over 40% of their day on administrative tasks.
Primary care in the U.S. is reaching a tipping point, as clinicians face overwhelming workloads driven by administrative tasks and a growing demand for services. At Certific, we are acutely aware of the immense pressures physicians and nurses experience every day. Our goal is to create solutions that alleviate these burdens and refocus healthcare on what truly matters—patient care.
The clinic's view
1
The clinic's dashboard
All the incoming requests are assembled into a single comprehensive dashboard. Requests can be easily filtered, sorted and searched.
2
Detailed view of a patient's request
Compact overview of patient contact details, their health concern, and previous correspondence with the clinic.
3
Intelligent data processing
The patient's request is automatically converted into a clear and concise textual summary that can easily be copied to various medical records.
4
Controlled communication
Manage the speed and manner of communication with your patients: you can schedule your replies to the patient to be sent at a later time and prompt your patients to provide additional information or perform tasks.
5
Initiate a conversation with your patient
You can also start a conversation with the patient yourself. Invite your patients to come in for analyses or forward test results safely.
The patient's view
1
Identification
The patient logs in using secure authentication.
2
The patient specifies their reason for contacting
The patient can contact the clinic for help resolving a health concern, extending a prescription, or issuing a medical certificate.
3
The patient describes their health concern
The platform helps patients describe their health concern in a concise and structured way that takes as little time as possible but is useful for the clinic staff.
4
The request is sent to the clinic
The patient's concern reaches the clinic's dashboard. The patient will receive a notification once the request is answered.
Secure communication
Engage with your patients before their visit using secure messaging and smart questionnaires
Automations
Reduce time with automated summaries, customized templates and standard replies
Permanent Access
24/7 access for both patients and physicians via the cloud-based Patient Portal and Clinician Dashboard
What our clients say
Dr. Tiina Küla
Family Physician
For me, the platform suits me because there are practically no emails from patients, most of the requests are handled by the family nurse or assistant. My workload is therefore less. My family nurses have been happy with the platform from the start. With the referral, there is also an immediate anamnesis to copy, which saves a lot of time. It is certainly a more secure channel through which to share health information between doctor and patient.
Eda Timm
Family nurse practitioner
With this solution, I’ve been able to find out more about the patient’s health concern in advance and take the time to think through the next steps before contacting them. I sometimes want to consult with the GP before proceeding and I cannot do that if I’m on the phone with the patient at the same time. Certific helps me plan my work better and provide better care to patients.
Jack
Patient
I am not often ill, but when I am, it always happens at the most uncomfortable time. With Certific, I was able to submit my sick leave request late Sunday evening, and I knew I wouldn't have to worry about being stuck on a call waiting list to my GP on Monday morning. The submission process was simple and smooth, I answered a few questions about my symptoms and it took total of three minutes.
Why Certific
Increase efficiency
Remove most time-consuming repetitive tasks from the physician’s workload to decrease the administrative burden and free up more time for patient care.
Improve communication
By consolidating patient communication into one place, clinicians can save time and improve efficiency, reducing the risk of miscommunication or errors.
Enhance patient satisfaction
Instead of having to call their physician during set telephone hours, spending time on call waiting lists or writing long emails, patients can take action at a time and place most suitable for them, without taking up the practice’s time.
Contact us
Would you like to know more?
We'll show you how Certific works and discuss how we can help you.
